Thursday, September 2

SnapDrive 6.2 & Windows 2008 R2 Issue

I'm running Windows 2008 R2 in an ESX virtual machine with Exchange 2010 loaded at one of my sites. I recently ran into an issue where SnapDrive was unable to mount a LUN during the SME snapshot process, specifically when trying to verify the snapshot that was just taken.

------------------------- SnapDrive Operation Start ---------------------------------
Disk connect operation on server - XXXX failed for reason
VDS volume object for the LUN s/n 'P3d/koYntsDA' has not been found
--------------------- The complete operation list is shown as

The fix for this is to patch SnapDrive with SnapDrive 6.2P1.

Which fixes this bug among others:

397462 |Windows 2008R2 120s Volume Arrival Timeout when connecting to LUN Clone on the same host

1 comments:

Anonymous said...

There's already a BURT on this issue http://web.netapp.com/~burt/views/506/506793.html and a workaround has been provided in this discussion http://communities.netapp.com/thread/7259 (look at thomas.glodde answer of 08-Mar-2010 05:39)
"



I) Install http://support.microsoft.com/kb/975921







II) Verify the "SAN Policy" setting in Windows DISKPART is set to the default value of "Offline Shared"



1. Open a Windows Command Prompt (CLI)
2. Type "diskpart" at the prompt, and hit
3. At the DISKPART> prompt, type "san":
DISKPART> san
SAN Policy : Online All
4. If the current setting is not the Windows default of "offline shared"; Type "san policy=offlineshared":
DISKPART> san policy=offlineshared
DiskPart successfully changed the SAN policy for the current operating system.
5. Type "san" to verify it has been changed to "Offline Shared":
DISKPART> san
SAN Policy : Offline Shared







III) If you are still unable to mount a snapshot using SnapDrive, try completing the following steps:



1. Open a Windows Command Prompt (CLI)
2. Type "diskpart" at the prompt, and hit
3. At the DISKPART> prompt, type "automount disable"







After completing these changes, SnapDrive should be able to successfully mount a snapshot of a LUN on the same Windows Server 2008 system when the original LUN is mounted."

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